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What is Pilot Program?

A small-scale test of a new initiative to validate assumptions before full-scale deployment.

A pilot program is a limited-scope implementation of a transformation initiative designed to test assumptions, identify issues, and validate value before committing to full-scale rollout. Effective pilots have clear success criteria defined upfront, a representative user group, a defined timeline (typically 4-12 weeks), and a structured evaluation process. The key question a pilot should answer is: 'If we scale this, will it deliver the expected value?'

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