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Definition

What is Business Case?

A structured document justifying a proposed initiative by analyzing costs, benefits, and risks.

A business case is a structured document that justifies a proposed investment or initiative by analyzing expected costs, benefits, risks, and alternatives. In transformation contexts, business cases must go beyond simple ROI calculations to include strategic alignment, capability building, risk of inaction, and qualitative benefits like improved agility or data culture. Effective business cases use evidence from maturity assessments and benchmark data rather than aspirational projections.

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