What is RICE Scoring?
A prioritization framework that scores initiatives on Reach, Impact, Confidence, and Effort.
RICE scoring is a quantitative prioritization framework that evaluates initiatives across four dimensions: Reach (how many people or processes are affected), Impact (how significantly each is affected), Confidence (how certain you are about your estimates), and Effort (total resources required). The formula is RICE Score = (Reach × Impact × Confidence) / Effort. Originally developed by Intercom for product feature prioritization, RICE has been adapted for digital transformation contexts where 'Reach' becomes organizational breadth, 'Impact' measures strategic alignment, 'Confidence' includes organizational readiness, and 'Effort' accounts for change management complexity. RICE scoring replaces opinion-based prioritization with transparent, defensible rankings.
Related terms
Initiative Prioritization
The systematic process of ranking and sequencing transformation initiatives based on value and feasibility.
Value vs Feasibility Matrix
A 2×2 visual framework that plots initiatives by their strategic value and implementation feasibility.
MoSCoW Method
A prioritization technique that categorizes requirements into Must, Should, Could, and Won't have.
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