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What is Transformation KPIs?

Key performance indicators that measure progress, adoption, and value delivery of transformation programs.

Transformation KPIs are the metrics used to measure whether a transformation program is delivering on its promises. They typically fall into four categories: delivery KPIs (are initiatives on time and budget?), adoption KPIs (are people actually using new tools and processes?), capability KPIs (is organizational maturity improving?), and value KPIs (is the transformation generating business value?). Effective transformation measurement uses a balanced set across all four categories.

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