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What is Value Stream Mapping?

Visualizing the end-to-end flow of value delivery to identify bottlenecks and waste.

Value stream mapping is a lean technique that visualizes the complete end-to-end flow of activities required to deliver a product or service — from initial request to customer delivery. It identifies value-adding steps, waste, delays, handoffs, and bottlenecks. In digital transformation, value stream mapping helps organizations understand where transformation effort will have the greatest impact on delivery speed and efficiency.

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