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What is Center of Excellence?

A cross-functional team that provides leadership, best practices, and shared services for a capability.

A Center of Excellence (CoE) is a cross-functional team or organizational unit that provides leadership, best practices, training, and shared services for a specific capability — such as data analytics, AI, cloud, or agile. CoEs help organizations scale expertise without requiring every team to build the same capabilities independently. In transformation contexts, CoEs are often established for data governance, AI/ML, and change management to ensure consistency and quality across the portfolio.

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