What is Center of Excellence?
A cross-functional team that provides leadership, best practices, and shared services for a capability.
A Center of Excellence (CoE) is a cross-functional team or organizational unit that provides leadership, best practices, training, and shared services for a specific capability — such as data analytics, AI, cloud, or agile. CoEs help organizations scale expertise without requiring every team to build the same capabilities independently. In transformation contexts, CoEs are often established for data governance, AI/ML, and change management to ensure consistency and quality across the portfolio.
Related terms
Organizational Readiness
An organization's preparedness to successfully implement and sustain transformation initiatives.
Data Governance
The framework of policies, processes, and standards for managing data assets across an organization.
Change Management
The structured approach to transitioning people, teams, and organizations through transformation.
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