AI TRAINING
Operations: process mining, RPA and AI
Combine process mining, RPA and AI to find and automate the highest-value workflows.
What it covers
A practitioner training for ops, transformation and continuous-improvement leads. Participants learn to map processes with mining tools (Celonis, UiPath Process Mining), identify automation candidates, and combine RPA with LLM agents for the unstructured parts. We cover ROI sizing, change management and the failure modes of bot fleets. Includes a guided exercise on a real (anonymised) process map.
What you'll be able to do
- A prioritised automation backlog
- ROI model for the top 3 candidates
- Risk register for bot fleet
Topics covered
- Process mining fundamentals
- RPA + LLM hybrid patterns
- ROI sizing and prioritisation
- Change management for automation
Delivery
Best run as 3 half-days over a fortnight.
What makes it work
- Process owner is in the room
- Pilot on one process end-to-end before scaling
Common mistakes
- Automating broken processes instead of fixing them first
- No owner for the bot fleet after go-live
When NOT to take this
Don't apply process mining if you can't extract event logs from your core systems.
Example providers
- Altitud Consulting
- M2i Formation
This page describes a training topic. It gives no price or duration: those depend on the provider and your team. The free diagnostic tells you which trainings your team needs first.