FORMATION IA
Création de formations et de procédures internes avec l'IA pour les PME
Construisez une base de connaissances auto-actualisée et des procédures opérationnelles grâce à l'IA.
Ce qu'elle couvre
Cet atelier pratique apprend aux responsables opérationnels et aux chefs d'équipe à transformer des enregistrements d'écran, des notes vocales et des documents existants en procédures opérationnelles standardisées (POS) et en contenus de microlearning à l'aide de l'IA. Les participants utilisent des outils tels que Loom, la transcription basée sur Whisper et la synthèse IA pour capturer les savoir-faire tacites avant qu'ils ne quittent l'entreprise. Les sessions associent démonstrations en direct et exercices de construction de modèles, de sorte que chaque participant repart avec au moins une procédure finalisée. Le programme aborde également les bonnes pratiques de gestion de la base de connaissances pour maintenir une documentation précise et facilement accessible.
À l'issue, vous saurez
- Record a process with Loom and generate a structured SOP draft using an AI summarisation tool within 30 minutes
- Apply a reusable SOP template to standardise formatting across at least three operational procedures
- Convert a voice memo or meeting recording into a step-by-step procedure using a transcription-to-text AI workflow
- Set up a simple knowledge-base maintenance schedule with defined review triggers and ownership rules
- Identify and correct AI-generated inaccuracies in a draft SOP before publishing it to the team
Sujets abordés
- Capturing procedures with Loom screen recordings and AI-generated summaries
- Voice-to-procedure workflows using Whisper and similar transcription tools
- Writing and structuring SOPs from AI drafts using ready-made templates
- Generating microlearning content (quizzes, checklists) from existing documentation
- Knowledge-base hygiene: naming conventions, version control, and review cycles
- Choosing and connecting AI writing assistants (ChatGPT, Notion AI, etc.) to your workflow
- Avoiding hallucination risk when AI drafts operational procedures
Modalité
Delivered as a one- or two-day in-person or live-virtual workshop. Approximately 60% hands-on exercises and 40% facilitated instruction. Participants bring their own laptops and access free-tier versions of Loom, ChatGPT, and a shared Notion workspace set up in advance. A pre-workshop template pack (SOP canvas, microlearning outline, review checklist) is distributed digitally. Remote delivery uses Zoom breakout rooms for small-group practice. In-person sessions work best in a room with individual screens.
Ce qui fait que ça marche
- Assigning a single 'documentation owner' per team who is accountable for review cycles
- Starting with one high-friction process (e.g., employee onboarding) to generate a quick visible win
- Keeping the tool stack minimal — one recording tool, one AI assistant, one repository
- Scheduling a 30-day follow-up check-in to review what was actually published and what was abandoned
Erreurs fréquentes
- Relying on AI drafts without a human review step, resulting in inaccurate or unsafe procedures being published
- Building a large library of SOPs with no naming convention or owner, making them impossible to find six months later
- Treating the workshop as a one-off rather than embedding a recurring documentation habit into team rituals
- Using overly complex tools that the team abandons after the facilitator leaves — sticking to tools already in the stack works better
Quand NE PAS suivre cette formation
This workshop is not the right fit for a company that has no existing processes worth documenting — if the team is still figuring out how the work gets done, the priority is process design, not documentation automation.
Fournisseurs à considérer
Sources
Cette formation fait partie d'un catalogue Data & IA construit pour les leaders sérieux sur l'exécution. Lancez le diagnostic gratuit pour voir quelles formations sont prioritaires pour votre équipe.