FORMATION IA
De la Base de Connaissances à l'Assistant IA en Deux Jours
Transformez vos documents internes existants en un assistant IA opérationnel accessible à vos équipes, sans écrire une ligne de code.
Ce qu'elle couvre
Un atelier pratique de deux jours qui guide les responsables opérationnels et IT à travers tout le parcours de connexion de leurs sources documentaires existantes — Notion, SharePoint, Google Drive, manuels papier — à un assistant IA interrogeable par les collaborateurs. Les participants configurent au moins un outil en production (Notion AI, Glean, Dust ou Microsoft Copilot) sur leur propre contenu pendant la session. À l'issue de la formation, les équipes repartent avec un prototype fonctionnel, un guide de maintenance et une compréhension claire des bases de gouvernance des données nécessaires à un déploiement sécurisé. Le format est animé par un formateur avec 70 % de mise en pratique.
À l'issue, vous saurez
- Configure a document connector in Notion AI, Glean, Dust, or Microsoft Copilot against your own internal content
- Apply a structured document audit to identify which sources are AI-ready and which need cleaning
- Write and validate prompt templates that return accurate, grounded answers from your knowledge base
- Set role-based access controls so only authorised staff can query sensitive content
- Produce a one-page maintenance playbook covering content refresh cadence and GDPR compliance checkpoints
Sujets abordés
- Auditing and structuring existing docs for AI ingestion (Notion, SharePoint, Google Drive, PDFs)
- Choosing the right tool: Notion AI vs Glean vs Dust vs Microsoft Copilot for your stack
- Connecting document sources and configuring retrieval settings
- Writing and testing effective internal queries and prompt templates
- Setting access controls and user permissions for staff-facing deployment
- GDPR basics: what data should and should not enter the knowledge base
- Building a content maintenance and update workflow
- Measuring adoption: usage metrics and feedback loops
Modalité
Delivered in-person or via live virtual classroom over two consecutive days (6-8 hours each). Participants must bring access credentials for their own document repositories on day one. The session is 70% hands-on labs and 30% facilitated instruction. A shared Slack or Teams channel is set up before the workshop for async Q&A and remains active for 30 days post-training. Printed quick-reference cards and a digital configuration checklist are provided. Remote delivery requires each participant to have screen-sharing capability and admin rights to at least one document source.
Ce qui fait que ça marche
- Nominate one internal 'knowledge base owner' before the workshop who will be accountable for content refresh
- Start with a single, high-traffic use case (e.g. HR policy Q&A) to prove value before expanding scope
- Run a staff feedback loop in the first two weeks to catch hallucinations or gaps in source material
- Document GDPR decisions made during configuration so future contributors follow the same rules
Erreurs fréquentes
- Dumping all company files into the AI tool without first auditing quality — garbage in, garbage out answers erode trust fast
- Skipping permission mapping and exposing HR or financial documents to all staff by default
- Choosing a tool based on brand familiarity rather than compatibility with the existing document stack
- Treating the workshop as a one-time setup rather than establishing a content maintenance routine
Quand NE PAS suivre cette formation
If the organisation has fewer than 50 internal documents or its staff already relies on a well-maintained wiki that everyone uses, the overhead of configuring an AI layer adds complexity without meaningful time savings — a better-organised wiki is the right fix first.
Fournisseurs à considérer
Sources
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