What is Design Thinking?
A human-centered problem-solving approach using empathy, ideation, and rapid prototyping.
Design thinking is a human-centered problem-solving methodology that follows five stages: Empathize (understand user needs), Define (frame the problem), Ideate (generate solutions), Prototype (build low-fidelity versions), and Test (validate with users). In transformation contexts, design thinking is valuable for understanding stakeholder needs, designing change management approaches, and ensuring that new processes and tools are actually adopted by users.
Related terms
The structured work of figuring out what to build by validating customer problems and solution assumptions before delivery.
The structured approach to transitioning people, teams, and organizations through transformation.
Adopting agile principles and practices across an entire organization beyond just software teams.
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