FORMATION IA
Outils IA pour Maîtriser la Surcharge Email
Repartez avec un système email piloté par l'IA qui garde votre boîte de réception sous contrôle chaque semaine.
Ce qu'elle couvre
Un atelier pratique d'une demi-journée pour apprendre aux fondateurs et managers à utiliser Superhuman, Shortwave, Copilot dans Outlook et Gemini dans Gmail afin de trier, répondre et déléguer plus rapidement. Les participants construisent leurs règles de triage personnelles, une bibliothèque de réponses types et un rituel hebdomadaire de boîte vide. Le format est 60 % de pratique en direct et 40 % de configuration de système.
À l'issue, vous saurez
- Configure at least one AI triage rule in Superhuman, Shortwave, Copilot, or Gemini that auto-sorts incoming mail
- Create a personal reply template library of five or more reusable AI-assisted drafts
- Apply a three-step delegation decision pattern to reduce time spent on non-essential threads
- Execute a weekly inbox-zero ritual in under 20 minutes using AI summarisation tools
- Identify and correct common AI tone or accuracy errors before sending replies
Sujets abordés
- AI triage rules in Superhuman and Shortwave
- Copilot in Outlook: summarise, draft, and prioritise
- Gemini in Gmail: smart replies and thread summaries
- Building a personal templated-reply library
- Delegation patterns: what to forward vs. handle vs. archive
- Setting up filters and labels with AI assist
- Weekly inbox-zero ritual design
- Avoiding AI reply pitfalls and tone errors
Modalité
Delivered in-person or via videoconference (Zoom/Teams). Participants must bring their own laptop with their primary email client open. Trainer shares a setup checklist 48 hours in advance so tool trials are activated before the session. Ratio: 60% hands-on configuration, 40% framework and pattern explanation. A shared template library is provided as a Notion or Google Doc take-home resource.
Ce qui fait que ça marche
- Commit to a fixed weekly inbox ritual slot (same day, same time) for the first four weeks
- Start with one AI tool already in use before layering in additional platforms
- Share the template library with the whole team so replies stay consistent across senders
- Review AI triage rule performance monthly and prune rules that generate false positives
Erreurs fréquentes
- Applying AI triage to every email rather than focusing on high-volume recurring categories first
- Using AI-generated replies without a quick tone check, leading to impersonal or inaccurate responses
- Setting up inbox rules once and never revisiting them as email patterns change
- Delegating AI-drafted replies to team members without a clear review step, causing errors to go unnoticed
Quand NE PAS suivre cette formation
This workshop is not the right fit for organisations where email volume is low and the real bottleneck is CRM data quality or meeting overload — those teams need a different intervention first.
Fournisseurs à considérer
Sources
Cette formation fait partie d'un catalogue Data & IA construit pour les leaders sérieux sur l'exécution. Lancez le diagnostic gratuit pour voir quelles formations sont prioritaires pour votre équipe.